Ajio onboarding guide

Step-by-step. From signup to first closed manifest.

Step 1 — Sign up for Robnu (5 minutes)

1. Go to /get-started.
2. Pick "Ajio" in step 1 of the wizard.
3. Pick your order bucket — most early sellers are in 100–750/month or under.
4. Fill in brand, city, GSTIN (optional during early access).
5. Confirm. You'll get a welcome email with the Chrome extension link.

Step 2 — Install the Chrome extension (1 minute)

1. From the welcome email, click the Chrome Web Store link.
2. Add to Chrome. Pin the icon to the toolbar.
3. Click the Robnu icon, hit "Sign in with Robnu" — it links your browser to your Robnu account.

Step 3 — Connect Ajio (3 minutes)

1. Open Ajio Seller Hub in a new tab. Log in normally.
2. Click the Robnu extension icon.
3. Hit "Connect Ajio." The extension does the token handshake — your password never leaves your browser.
4. Wait for the green checkmark. The extension says "Connected to AJ-[your seller code]."

Step 4 — First sync (2 minutes)

1. Open the Robnu dashboard.
2. Click "Sync open orders." This pulls your current Ajio open orders into the queue.
3. Verify the count matches what Ajio Seller Hub shows. Off-by-one usually means a stale browser cache — refresh.

Step 5 — First batch (15 minutes)

Pick a small first batch (3–5 orders) so you can walk through the 11 stages deliberately.

1. Stage 3 — Batch download. Click "Batch download" on the selected orders. Open the Excel file — verify it has the right SKUs and quantities.
2. Stage 4 — Confirm quantity. For each line, set the confirmed quantity (usually equal to ordered, sometimes lower if stock is short). Save.
3. Stage 5 — Upload. Click "Upload confirmed batch." Wait for the green confirmation. Ajio's all-or-nothing rule means it's all-success or all-fail.
4. Stages 6–8 — List, slips, invoices. These run automatically. Watch the progress.
5. Stage 9 — Document pipeline. Robnu reconciles slip + invoices + manifest line. Watch for any "needs attention" flags.
6. Stage 10 — Manifest. Robnu generates the manifest from confirmed shipments.
7. Stage 11 — Closure. Don't auto-close on your first batch. Set the closure policy to manual for the first week so you can verify each step.

Step 6 — Manual close + verify

1. Print the slips. Verify barcode placement matches your usual courier scanner expectations.
2. Pack the orders. Match SKU and quantity to slip.
3. In Robnu, click "Close manifest." Confirm the action.
4. Check the marketplace acknowledgement comes back green.

Step 7 — Verify on the marketplace side

1. Open Ajio Seller Hub.
2. Confirm the manifest is showing as closed.
3. Confirm the courier shows up for pickup at the expected time.
4. Verify the slips printed are the ones the courier scans.

After the first batch — graduation

After your first 3–5 batches go cleanly:

1. Switch the closure policy from manual → delayed. Pick a fixed close time (17:30 is a good default).
2. Tune the SLA watchdog thresholds if the defaults feel noisy.
3. Add multiple batches per day if you're running 15+ orders/day.

After 30 days at delayed mode with low error rate:

1. Switch to immediate closure. Robnu will close as soon as the last shipment is ready.

Common first-week issues

• "Sync says 0 orders." Your Ajio account might have a different seller code than the one Robnu picked up. Re-run the connect handshake.
• "Confirmed batch upload fails." Almost always quantity-vs-inventory mismatch. The error message tells you which line.
• "Slip prints with wrong SKU." Usually the slip template is for the wrong category — pick the right template in /admin/settings.
• "Manifest close gets a timeout." Ajio's API occasionally times out at peak hours. Retry the close — don't assume success or failure until you see the acknowledgement.

Where to read more

• /how-it-works — the 11 stages in depth
• /blog/closure-policy-explained — picking the right closure mode
• /blog/sla-watchdog-how-we-catch-misses — tuning the watchdog
• /security — what the token vault actually does

Free during early access

The whole guide assumes Robnu is free, because it is. No card, no caps, no trial timer. Start free.