Request buyer reviews, and monitor the ones you get.
Robnu helps sellers earn more reviews using the marketplace’s own official request — and keeps track of incoming reviews and ratings, with alerts when negative feedback lands. All within marketplace policy: no custom messages, no buyer personal data, no incentives.
- Requests reviews using the marketplace's official mechanism — on Amazon, the standard Request a Review.
- Monitors incoming reviews and ratings in the dashboard so you track feedback trends.
- Alerts you when negative feedback or a low rating arrives, so you can respond.
- Can run review requests automatically on a schedule (for example, days after delivery), within policy.
- Strictly compliant: no custom buyer messages, no incentives, no access to buyer personal data.
Reviews and ratings decide how visible and trusted your listings are, yet most sellers never ask for them and only notice a bad rating weeks later. Robnu’s feedback and reviews capability closes both gaps — it asks for reviews the right way, and it watches the feedback that comes back.
The official request, done for you
- Uses the marketplace's own official review request — on Amazon, the standard Request a Review action (the Buyer Solicitation permission).
- Triggers on eligible delivered orders, inside the marketplace's allowed window.
- Amazon sends its own standard template — Robnu writes no custom message and contacts no buyer directly.
- Can run automatically on a schedule so you never miss the window, or be triggered per order.
See the feedback you get
- Surfaces incoming reviews and ratings in the dashboard, so you track feedback over time.
- Alerts you when a low rating or negative review arrives, so you can respond quickly.
- Shows trends across your orders rather than leaving feedback scattered in each portal.
- Reads only the review and rating data the marketplace exposes to sellers — no buyer personal data.
This feature is built to stay inside marketplace policy, because that is the only way a review programme is safe to run.
How Robnu keeps it compliant
On Amazon, Robnu uses the official Request a Review capability — the Buyer Solicitation permission — and nothing else. That means Amazon sends its own standard, templated request to the buyer. Robnu does not compose custom messages, does not email or contact buyers directly, does not offer any incentive for a review, and does not access buyer personal information such as names or contact details. Requests are only sent for eligible orders within Amazon’s allowed window.
Monitoring works the same careful way: Robnu reads the review and rating information the marketplace already exposes to you as the seller, and presents it in one place with alerts. It does not scrape, and it does not touch buyer personal data.
Grow and track your reviews
Turn on official review requests and review monitoring in a few minutes. Free for every seller right now — no card, no caps.
Feedback and reviews, answered
Robnu helps sellers grow and track buyer feedback in two ways. First, it requests reviews on eligible orders using the marketplace's own official mechanism — on Amazon this is the standard Request a Review action, sent within Amazon's policy window. Second, it monitors incoming reviews and ratings in the dashboard and alerts the seller when negative feedback arrives, so they can respond.
Robnu uses Amazon's official Request a Review capability (the Buyer Solicitation permission). For eligible delivered orders, within Amazon's allowed window, Robnu triggers Amazon's own standard review-and-feedback request. Amazon sends its own template — Robnu does not write custom messages, does not contact buyers directly, and does not access buyer personal information. This keeps every request inside Amazon's policy.
No — and that is by design. Robnu only triggers the marketplace's official, standard review request. It does not send custom or off-platform messages to buyers and does not offer incentives for reviews, because those would breach marketplace policy. Compliance is the point of doing it through the official mechanism.
Yes. Instead of triggering each request by hand, you can set Robnu to send the official review request automatically on eligible orders on a schedule — for example a set number of days after delivery — always within the marketplace's allowed window and policy.
Robnu surfaces your incoming reviews and ratings in the dashboard so you can see feedback trends over time across your orders. When a low rating or negative review comes in, Robnu alerts you so you can act quickly rather than discovering it late.
No. Review requesting runs entirely through the marketplace's official mechanism, so Robnu does not need or access buyer names, contact details or other personal information to send a request. Monitoring reads the review and rating data the marketplace exposes to sellers.
Yes. Requesting reviews through the marketplace's official mechanism, monitoring incoming reviews and ratings, alerting on negative feedback, and running requests automatically on a schedule are all live capabilities in Robnu today.