The seller-to-buyer leg of a marketplace order. Confirmed, packed, picked, and out for delivery — the standard flow where SLA pressure is highest and deductions are easiest to trigger.
Forward is seller→buyer. This is the standard flow: order → confirm → pack → ship → deliver. Most of your shipments are forwards.
Forward shipments are where the SLA matters most. Closure on time = clean settlement; closure late = deduction. Robnu watches every forward shipment through the 11-stage flow and the SLA watchdog.
