When Amazon India actually pays you
Amazon India has no public, crawlable documentation of its own payment cycle. Every public page about payments 404s. What follows is from Amazon staff posts on its own forums.
The standard reserve is seven days after the delivery date, the DD+7 policy, and your STEP tier changes it. Amazon's own staff disagree publicly on whether the clock starts at the actual or the estimated delivery date, which produces different cash dates on a multi-item order. COD settles on a separate track from electronic payments.
- Standard reserve is DD+7, seven days after the delivery date, per an Amazon staff post.
- Amazon staff contradict each other on whether that is the actual, estimated or last expected delivery date.
- COD remittance runs separately from electronic funds, which is India-only and routinely late.
- A failed disbursement is carried into the next settlement, so a missing payment is often a merged one.
- sell.amazon.in/sell-online/payments and /learn/payments both 404, so there is no public page to check.
Amazon India publishes no indexable documentation of its own payment cycle. The obvious marketing URLs, sell.amazon.in/sell-online/payments, /learn/payments and /seller-blog/amazon-seller-payment, all return 404. The.
There is no public page, and that is the finding
Amazon India publishes no indexable documentation of its own payment cycle. The obvious marketing URLs, sell.amazon.in/sell-online/payments, /learn/payments and /seller-blog/amazon-seller-payment, all return 404. The account-level reserve help page redirects to sign-in. One help URL returns HTTP 200 with seven lines of boilerplate and a page title of literally Amazon.
So the only Amazon-owned content about when Amazon pays you is unanswered seller complaints on its own forums. Everything below is quoted from those, with the date it was read, rather than from a policy page that does not exist.
DD+7, and the disagreement inside Amazon
An Amazon staff member states the standard reserve as seven days after delivery date, the DD+7 reserve policy, and adds that the delivery date is what actually matters. A different Amazon staff member says seven days after the estimated delivery date. A seller reports eight days after the last expected delivery date.
Those are not the same rule. On a multi-item order with staggered deliveries they produce different cash dates, and a seller planning around one will be wrong under another. Nobody has published the authoritative answer, including Amazon.
Your STEP tier also changes the reserve period, which is the cash-flow half of a programme Amazon's public fee schedule references and never defines.
Why your money looks missing when it is not
Three mechanisms produce an apparent gap. First, the settlement boundary: an order enters a payout when its funds release rather than when it was bought, so an order placed near the end of a period and delivered after it lands in the next file. One seller saw three sales against more than a thousand orders for a six-day window, and nothing was missing.
Second, a reserve going up reads as money gone, and it is money held. A reconciliation that treats a reserve movement as a cost under-reports margin now and over-reports it later.
Third, a failed disbursement is carried into the next settlement rather than retried in place. Amazon staff have confirmed both that when a disbursement fails the balance is carried over to the next settlement date, and in a specific case that a payment was rolled into the following one. So a seller chasing a missing payment is often chasing one that merged forward.
Where money genuinely is held, the commonest recoverable cause sellers report is a performance notification asking for documents that nobody opened, or bank details that are expiring. Check notifications before opening a case.
Where this sits in the rest of your Amazon operation
Robnu is read-only on Amazon today: orders, returns, payouts and inventory sync so you can see and reconcile them, and it cannot accept Amazon orders or make their labels. Order processing is live for AJIO and Meesho. Related reading:
Sources & further reading
- Amazon India seller forums where the DD+7 statements, the contradicting staff replies, the COD remittance complaints and the carried-forward disbursement rule were read. Read 6 October 2026.
- Amazon India fees and pricing the one public fees page, which documents fees but not the payment cycle.
Not legal or tax advice. Amazon changes fees, windows and policies without notice, and several of the figures here changed during 2026. Check anything you plan to act on against your own Seller Central account or settlement report first.
Questions sellers ask
The standard reserve is seven days after the delivery date, described by an Amazon staff member as the DD+7 reserve policy, and your STEP tier changes it. There is no public Amazon India page documenting the cycle: the obvious marketing URLs 404 and the account-level reserve help page redirects to sign-in, so the seven-day figure is quoted from a staff forum post rather than from policy documentation.
Amazon's own staff disagree in public. One says seven days after the delivery date and that the delivery date is what actually matters; another says seven days after the estimated delivery date; a seller reports eight days after the last expected delivery date. On a multi-item order these produce different cash dates. Nobody has published the authoritative answer.
COD remittance runs on a separate track from electronic funds, which is India-specific mechanics. Sellers report receiving electronic funds on schedule while the COD portion of the same disbursement is still outstanding more than two weeks later, with support tickets producing no movement. Reconcile the two separately rather than expecting one figure.
Most often the disbursement failed and was carried into the next settlement rather than retried. Amazon staff have confirmed both the general rule and specific cases of a payment being rolled into the following one. Before raising a case, check the next settlement for the same amount, and check your performance notifications for a document request or expiring bank details, which are the two recoverable causes sellers report most.
Reserve is normal and tier-linked, but a reserve that grows well beyond DD+7 is usually an account-level reserve rather than the standard one. Sellers describe over a lakh held with only one or two thousand disbursed while metrics and account health were healthy, and support producing nothing. Because the help page is login-walled there is no public criteria to check it against.
Related seller guides
More on the operations, money and claims that decide whether a marketplace catalogue actually makes money.
Amazon India fee changes: a dated timeline
Three fee changes in 2026, one of which reversed the previous one. All from Amazon's own pages, all quoted before 18% GST.
Amazon settlement report V2: all 24 fields explained
Amazon publishes the 24 field names and never says what amount-type or amount-description can hold. Each field, and the India lines no report splits for you.
Meesho Next Payment Date: How to Check It (2026)
How to find your Meesho next payment date in the Supplier Panel, how the settlement window sets it, why a payout can look delayed, and what to do when a payment does not arrive.
Meesho Return Weight Discrepancy: Stop Overcharges (2026)
A Meesho weight discrepancy is when a return or RTO parcel is charged for more weight than it actually weighed. Learn how weight slabs work, how to detect the gap, and how to dispute it with evidence.
Meesho payment cycle: when you actually get paid
The settlement timeline, every deduction applied before payout, and why your bank credit never matches your order value, plus how to tell a normal gap from a wrong one.
The hidden costs of marketplace selling in India
Commission is planned for. RTO freight, weight charges, penalties, unclaimed TCS and trapped working capital are what actually decide whether the business works.
Meesho payment not received: trace where the payout went
A diagnosis ladder for a missing Meesho payout, settlement cycles, return-window holds, penalties that consumed it, bank re-verification, and the escalation path that gets a reply.
Marketplace settlement cycles: AJIO & Meesho payment timelines
When AJIO and Meesho actually pay you, why the payout never matches the order value, and how to reconcile every settlement line so wrong deductions don't keep your money.