Robnu Team
Product & engineering
Notes, release rundowns, and field reports from the team building Robnu — order-processing and revenue-protection software for Indian marketplace sellers, free during early access.
Written by Robnu Team
Meesho order management: the complete operations guide for 2026
Everything between a Meesho order landing and the payout clearing, in one walkthrough: the daily loop, the documents, the returns fork, the payment cycle — and which parts a 2-person team should stop doing by hand in 2026.
Listing content that pre-empts returns: size charts, photos, and honest copy
A return is usually an expectation gap, and the expectation was set by your listing. Here is the size-chart craft, photo truth, and defect disclosure that quietly cut return rates — plus the 20-minute listing audit to run this week.
Product photos that sell: marketplace image rules decoded
Your photo is your shopfront, your salesperson, and — when it overpromises — your return rate. Here are the marketplace image rules decoded, the shot list that converts, and how the AI packshot workflow gets a full set from one phone photo.
Kill the morning panel ritual: scheduled order processing explained
Every seller knows the 8 AM ritual: two panels, dozens of clicks, a downloads folder full of PDFs. Scheduled order processing replaces the whole thing with a run that finishes before you wake up — and an email that tells you what happened.
The sale-day ops checklist: 300 orders a day without melting
Sale events don't break sellers on sale day — they break them at T+2, when 300 unprocessed orders meet one exhausted packer, and again at T+14 when the returns wave lands. The full festival sale seller checklist, from T-7 prep to the T+7 money audit.
Seven shipping-label mistakes that quietly cost sellers money
A label is a contract between your parcel and the marketplace's machines — and most label failures surface weeks later as deductions nobody connects back to the label. The seven shipping label mistakes we keep finding in real seller workflows, each with its cost and its fix.
Claim windows and deadlines: the marketplace seller cheat sheet
A valid claim filed on day 9 of a 7-day window is worth exactly zero. This cheat sheet maps the marketplace claim window for each claim type — wrong return, damaged, missing, payment short — and the calendar discipline that stops deadlines from eating your recoveries.
The monthly deduction audit: a 30-minute checklist that pays for itself
Most sellers never audit their deductions because it sounds like a finance project. It is actually a 30-minute monthly ritual: pull four documents, run five comparisons, and sort what you find into dispute-or-accept. Here is the exact checklist.
Meesho return claims: the step-by-step guide to getting your money back
A wrong item comes back, the refund already left your payout, and the supplier panel is waiting for you to do something about it. Here is the full Meesho return claim playbook — categories, windows, evidence, and what to do when the first answer is no.
How to reduce RTO on Meesho and AJIO: 9 fixes that actually work
Every RTO costs you twice: the shipping fee and the days your stock sits in transit limbo. Here are nine fixes — address quality, COD confirmation, pin-code patterns, dispatch speed, and listing truth — ranked by how much RTO they actually remove.
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