Know who keeps coming back.
Every order builds a quiet asset: a customer directory with per-customer history — privacy-protected by design — so repeat buyers, serial returners, and 'who is this calling me?' all have answers.
- A customer directory assembled automatically from your order flow across marketplaces.
- Per-customer history: orders, returns, and the relationship at a glance.
- Personal data is privacy-protected by design — useful context without leaking PII across your team.
Marketplaces own the customer. You get a shipping label.
In marketplace selling, the platform guards the buyer relationship — you see enough to ship, then the trail goes cold. So sellers can't answer basic questions about their own business: how much is repeat business? Is this caller a first-timer or a regular? Is this 'defective product' complaint from someone with three smooth orders, or from an address that returns everything?
That last one is money: serial-return patterns are invisible order by order and obvious customer by customer — but only if someone's keeping the ledger.
Assembled from orders, guarded by design.
The directory builds itself from data you already have — handled responsibly.
Auto-assembly
Orders across AJIO and Meesho roll up into customer records — no data entry, no imports.
History per customer
Each record holds the relationship: orders placed, returns made, the pattern over time.
Privacy as architecture
PII is encrypted and visibility is role-controlled — operators get the context they need without your customer file walking out the door.
Context where you work
From an order, jump to its customer; from a customer, see every order — the two views stitch together.
Small context, outsized decisions
- Repeat buyers become visible. Know the share of business that comes back — the number that says whether the brand is working.
- Serial returners get caught. Per-customer return patterns turn 'unlucky again?' into a documented call.
- Support calls get context. Three-order history on screen changes the tone — and the outcome — of a complaint.
- DPDP-era hygiene built in. Encryption and role-gated access mean holding customer data doesn't mean spraying it.
From your own order flow — the information marketplaces provide for fulfilment, organised into per-customer records. Nothing is bought, scraped, or enriched from outside.
Whoever you permit. Roles control PII visibility, so an order processor can work with what they need while full customer details stay restricted.
Per-customer return history makes patterns undeniable — and pairs with VMS inspection footage when a documented case is needed for a claim or a dispute.
- freeAvailable
- paidAvailable
- ajioLive
- meeshoLive
The modules around this one.
Order management
Live order sync, a clean filterable list, full per-order detail, and a processing pipeline built to handle thousands of orders.
Returns management
Every return synced and classified — genuine customer return vs RTO — tied back to the original order and the money it affected.
Multi-user roles & permissions
Admin, Order Processor, VMS Operator, Finance Viewer, Finance Manager — page-by-page permissions, including hiding financial figures from staff.
You sell. Robnu runs the rest.
Live for AJIO and Meesho. Free during early access — no card, no caps. Forever free under 25 orders/day.