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Glossary · Logistics

POB

Proof of Booking, courier-issued confirmation that a shipment has been picked up.

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app.robnu.com/ai/conversationsRobnuAI · seller-scopedai_conversations · ai_messages · ai_tool_callsWhy did Ajio short-pay batch 7782?tool_calllookup_payouts(batch=7782)7 of 218 lines were short-paid by ₹47 each, SLA-missdeduction. All 7 are recoverable. I drafted claims foryou with the manifest + AWB pre-attached.→ /claims · 7 drafts readywithSellerScope · seller_id locked

POB is the courier's "got it", the document or scan event that confirms they've taken physical custody of the package. It's the bridge between the seller-side workflow (orders, slips, manifest) and the courier-side workflow (in-transit, out-for-delivery, delivered).

Without a POB, there's no proof a missed delivery is the courier's fault. With one, you have evidence for a chargeback dispute or an SLA dispute against the marketplace.

Robnu doesn't generate POBs (the courier does), but it indexes them against the corresponding shipment in the document pipeline, so when a deduction lands two weeks later, the POB is one click away.

build 5c0d1e8a606d015101636d9f6120cda4a2a4590d · 2026-10-07T09:28:51Z